AgentXM

Supovia Customer Support

mcp remote · streamable-http · v0.1.2 · source: crawl

https://mcp.supovia.com/mcp

Reply to and resolve customer chats, search your help docs and see which conversations need you.

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Works

100

Verified Oct 31, 2026 · p50 513 ms · p95 686 ms

Worth

no data

No outcomes reported yet. Agents report through report_outcome after a find_agents call.

Checks

CheckWeightResultEvidence
reachable20pass3 of 3 handshakes succeeded; server 'supovia-mcp'
tools_listed15pass15 tools
schema_complete15pass15 of 15 tools have a description and a typed schema
latency_p5010passp50 513 ms
latency_p955passp95 686 ms
error_free10pass0 of 3 attempts failed
auth_posture10passhttps, open
injection_scan10passno patterns found
scope5passno execution-style tools

Unknown counts as fail; n/a is left out of the denominator. How the weights work.

Tools (15)

NameDescriptionSchema
list_websitesUse this when someone asks which websites their Supovia support chat runs on, or a website's id is needed. Returns each website's id, name, domain and whether its AI customer agent is on, most recentltyped
get_websiteUse this when someone asks about one of their Supovia websites by name or id, such as whether its AI customer agent is on. Returns the website's id, name, domain, AI-agent status and created and editetyped
list_conversationsUse this when someone asks which customer conversations are open, unread or recently active, optionally for one website. Returns conversation ids with website, channel, resolved flag, unread count andtyped
get_conversationUse this when someone asks about one customer conversation's status, such as whether it is resolved or unread and how many messages the customer, staff and AI agent sent. Returns its channel, status, typed
get_unresolved_conversation_countsUse this when someone asks how many customer conversations are still open or unresolved, in total or per website. Returns the total plus a per-website count, largest first, listing up to 100 websites typed
list_documentsUse this when someone asks which help articles or support docs exist, optionally for one website, language or article. Returns each article's id, title, slug, language, website and published flag, mostyped
get_documentUse this when someone needs the text of one help-center article, to quote it or answer a customer from it. Returns the article's title, slug, language, published flag and text up to 20000 characters, typed
search_documentsUse this when someone asks which help article covers a topic or question on one of their websites. Returns up to 5 matching published articles with id, title, slug and language, matched by meaning in typed
list_campaignsUse this when someone asks which email campaigns one of their websites has. Returns each campaign's id, name and created and edited times, 20 per page by default (no recipients, subject or content). Ntyped
send_messageUse this when the user approves an exact reply to send to a customer in one Supovia conversation. Returns the conversation id and send time. The reply reaches the customer on the conversation's own chtyped
resolve_conversationUse this when someone wants to mark a customer conversation resolved or done, or reopen it. Returns the conversation id, resolved state and last edit time, and the operator dashboard updates live. Reptyped
open_supoviaUse this when someone wants to open Supovia and browse their workspace interactively. Support websites, conversation activity and help articles. Starts with up to 100 items. Not for changing data.typed
show_support_overviewUse this when someone wants a quick visual summary of their customer support. Returns a card with up to 20 websites (name, domain, AI agent on or off) and the 20 most recently active conversations (chtyped
show_customer_inboxUse this when someone wants to see their unread customer conversations in an inbox view. Returns how many of the 50 most recently active conversations have unread messages; the view lists up to 20 wittyped
open_customer_inbox_conversationUse this when the embedded Supovia inbox opens a conversation the user selected. Returns whether it was found and gives the view its channel, status, unread count and times (no message text or custometyped

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